McNally tells CHSJ News under the current system, patient advocates are hospital employees and as a result aren't exactly impartial. She'd like to see a totally independent advocate, like an ombudsman, to answer questions and make sure patients are treated with respect.
She says her son, Laurie, was misdiagnosed and treated disrespectfully by some hospital staff as he recovered from a life-altering bowel surgery. She says the province can't afford to make errors with people's treatment.
