McAdam Mayor Frank Carroll sounding the alarm after a fire call yesterday.
Carroll says four fire victims with burns and smoke inhalation -- a mother, and 3 children, including a baby -- were made to wait over an hour for ambulance services before being rushed to Fredericton.
He calls that an unacceptable delivery of service and says Ambulance NB policy is not working for the remote area of McAdam.
He says the fire was 700 feet from the McAdam Health Centre and due to policy, ambulances do not take patients to rural health centres.
Carroll says change is needed and emergency patients need to be treated sooner at a health clinic rather than later at a hospital.
Ambulance New Brunswick confirms the policy exists and says any changes would need to be made by the Provincial Health Minister.
A call has been placed to the Minister's office but so far no response.