C-E-O Stephane Robichaud tells CHSJ News there could be better communication with patients when it comes to transitioning from hospital to their homes and about the proper use of their drugs.
Robichaud says the main area for improvement would be cleanliness. Only 53.2 per cent of patients across the province say their room and washroom were always kept clean. That percentage is lower than it was in a similar survey done back in 2010.
Three out of four patients give their hospital stay a thumbs up.
