When something goes wrong at the Reversing Falls, many times, the jet boat is the first on the scene.
But the co-owner of the tourist attraction, Marc Gosselin, says it's bad for business and he's gone to the City Manager, Pat Woods, asking for reimbursement and for a protocol to be put into place for water rescues.
As he waits for an answer, Gosselin tells CHSJ News he's not optimistic. He says they've been taking part in these water rescues for the past 19 years, and the issue was brought up five years ago and nothing changed, so he doesn't see things changing now.
He says the business ultimately loses out because they have to shut down the entire operation while a rescue takes place, and in the midst of an already-slow tourism season, the sight of emergency vehicles turns tourists away.
Gosselin says they respond to a minimum of two rescues a year. In July alone, they responded to at least two.